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Terms of Service

The rules for using ReplyMate responsibly and lawfully.

These Terms govern access to ReplyMate, including account registration, Instagram integrations, automation workflows, analytics, and related services.

Effective date: May 25, 2026

Acceptance of terms

By accessing or using ReplyMate, you agree to these Terms of Service and our Privacy Policy. If you use the service on behalf of a company or team, you represent that you have authority to bind that entity to these Terms.

Accounts and eligibility

You must provide accurate registration information and keep your credentials secure. You are responsible for activity that occurs under your account and for ensuring that team members use the service in compliance with these Terms.

Use of the service

ReplyMate may be used to create automations, manage inbox workflows, review drafts, and operate supported Instagram-connected features. You agree not to:

  • use the service for unlawful, deceptive, abusive, or infringing activity;
  • attempt to bypass product limits, security protections, or access controls;
  • upload or transmit malware, harmful code, or unauthorized data;
  • misuse connected platform data or violate Meta, Instagram, or other third-party terms; or
  • use ReplyMate in a way that could harm the service, other users, or connected accounts.

Connected platforms and automations

Certain features depend on third-party platforms, including Meta and Instagram. You are responsible for maintaining the permissions, roles, and external account status required for those integrations.

Automation output depends on the rules, responses, and connected platform data configured in your workspace. You are responsible for reviewing and approving workflows before using them in production.

Intellectual property

ReplyMate and its underlying software, designs, branding, documentation, and product content are owned by ReplyMate or its licensors and are protected by applicable intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, revocable right to use the service.

Fees, suspension, and termination

If paid plans are introduced, pricing and billing terms will be presented separately. We may suspend or terminate access if we reasonably believe a user has violated these Terms, created security risk, interfered with the service, or exposed ReplyMate or others to legal or operational harm.

Disclaimers and limitation of liability

ReplyMate is provided on an "as is" and "as available" basis to the maximum extent permitted by law. We do not guarantee uninterrupted availability, error-free operation, or outcomes from any automation or connected platform action.

To the fullest extent permitted by law, ReplyMate and its affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities arising from your use of the service.

Changes and contact

We may update these Terms from time to time. If a change is material, we may provide notice through the product or website. Questions about these Terms may be sent to support@replymate.com.in.

ReplyMate

ReplyMate helps teams manage Instagram automations, inbox review, and voice-aligned replies.

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